Identity verification
Complete verification in the app. Your verification tier determines the limits available to your account.
Understand account limitsFLEX - Instant Payments
Nigeria's identity-first payment platform.
Your name should be enough to get paid. Send, request and receive money with your PayTag. From your people to your favourite businesses.
MEET PAYTAG
Your PayTag is your unique payment identity on FLEX - Instant Payments. Memorable enough to say out loud. Simple enough to share anywhere.
Type a name below. See how it appears to someone paying you.
Start typing to make the recipient preview yours.
This is a preview. Choose your PayTag and check availability in the FLEX - Instant Payments app.
SEE HOW PAYTAG WORKS
Share your PayTag with your people. Give them one memorable identity to find you on FLEX - Instant Payments when it’s their turn to send.
Choose your PayTag.
A payment identity that feels like you.
Find your people.
Pay a person or a business on FLEX - Instant Payments.
Make your move.
Confirm the recipient. Then pay.
For the jollof & good company
₦8,500.00The lunch you covered. The gift you’re sharing. The money someone said they’d send.
Send a FLEXme request with an amount and a note. They know what it’s for. You have one place to keep track.
Make your first requestFrom the first coffee to the last order, give customers a familiar way to pay — and your business a clearer view of every payment.
Your merchant PayTag makes your business easy to find on FLEX - Instant Payments.
Let customers scan, check your details and pay from FLEX - Instant Payments.
Check payment confirmations and keep your transaction history close.
TRUST & CLARITY
A payment starts with identity. Take a moment to check who you’re paying, keep your login details private and follow every payment in the app.
FLEX - Instant Payments is a product of ReflexPay Limited, a financial technology company. FLEX - Instant Payments’ mobile money services are delivered under the Mobile Money Operator licence framework of Hedonmark Management Services Limited, licensed and regulated by the Central Bank of Nigeria (CBN). FLEX - Instant Payments is not a bank. Eligible customer balances held through the licensed MMO arrangement are subject to the Nigeria Deposit Insurance Corporation (NDIC) pass-through deposit insurance framework, its eligibility requirements and applicable coverage limits.
Read the platform termsFLEX - Instant Payments is a member of the Financial Identity Network (FIN).
FIN is powered by
Pario.
Complete verification in the app. Your verification tier determines the limits available to your account.
Understand account limitsCheck the recipient and amount before authorizing a payment. Your transaction history keeps the payment details and status available when you need them.
Reach support in the app or by email. Keep your transaction reference handy so the team can investigate. Never share your PIN or password.
Contact FLEX - Instant Payments supportYOUR PERSONAL WALLET, AT A GLANCE
Your personal wallet grows with your verification. Compare tiers for personal PayTag payments and FLEXme.
THE PEOPLE BEHIND THE PAYMENTS
A payment app is part of someone’s day.
Here’s what people share on the stores.
Store snapshot checked 15 October 2026. Ratings, counts and availability can change.
“dashboard is user friendly and the app interface is very commendable as well; so easy to use”
“It’s very easy to use — from logging in to making transfers, everything is smooth and hassle-free.”
A LITTLE MORE CLARITY
Something else on your mind?
The FLEX - Instant Payments team can help.
Your PayTag is your unique payment identity on FLEX - Instant Payments. People can use it to find and pay you on the platform without asking you for bank details each time.
Download FLEX - Instant Payments for iPhone or Android. Create your account and follow the identity verification steps in the app. Set up your PayTag, fund your wallet using the available options and you’re ready to explore.
Both. FLEX - Instant Payments is for sending, requesting and receiving personal payments. FLEXmerchant gives businesses a merchant PayTag and QR code for accepting payments. Contact the team for merchant onboarding.
Create a payment request in FLEXme, add the amount and a note, and send it to your person on FLEX - Instant Payments. They review and approve the payment in their app. A request does not automatically take money from anyone’s account.
For personal payments, review the individual fees and personal wallet limits. Silver, Gold and Platinum apply to personal wallets, including PayTag payments and FLEXme. For businesses, see FLEXmerchant One Tap pricing and the business terms. Review the applicable charge in the app before confirming.
FLEX - Instant Payments is a product of ReflexPay Limited, a financial technology company. Mobile money services are delivered under Hedonmark Management Services Limited’s Mobile Money Operator licence framework, regulated by the Central Bank of Nigeria (CBN). FLEX - Instant Payments is not a bank. Eligible balances are subject to the NDIC pass-through deposit insurance framework, its conditions and coverage limits. For more information, read the current terms and conditions.
Check its status in your transaction history, then contact support in the app or email techsupport@yourflexpay.com. Share the transaction reference and what happened. Never share your PIN or password.
YOUR NEXT MOVE STARTS WITH YOUR NAME.
Meet your people. Make your payments. Find your flow.
Find us as FLEX - Instant Payments on iPhone and Android. Verification required.Chat couldn’t open in this browser.
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